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Terms & Conditions

Last updated: September 2026

These Terms & Conditions ("Terms") form a binding agreement between you and CPD Sorted ("we", "us", "our") governing your use of the CPD Sorted website and application (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

CPD Sorted is a record-keeping and organisational tool that helps Australian Occupational Therapists record continuing professional development (CPD), learning goals, reflections, recency of practice, insurance and related compliance documents, and build portfolios from those records.

CPD Sorted is a record-keeping tool only. It does not provide professional, legal, financial, or regulatory advice, and it does not guarantee compliance with AHPRA or any other registration board's requirements. Registration standards, CPD requirements, recency of practice requirements and parental leave pay rules change from time to time. You are solely responsible for confirming current requirements with AHPRA, the Occupational Therapy Board of Australia, Services Australia/Centrelink, or the relevant body, and for the accuracy and completeness of the records you enter.

2. Eligibility and accounts

  • You must be at least 18 years old to create an account.
  • You must provide accurate information and keep your account details up to date.
  • You are responsible for maintaining the confidentiality of your sign-in credentials and for all activity under your account. We recommend enabling two-factor authentication.
  • Your account is personal to you. Do not share your login or allow others to use your account.
  • You must notify us promptly if you suspect unauthorised access to your account.

3. Acceptable use

You agree that you will not:

  • enter information that identifies a client or patient into any part of the Service, including reflections, AI prompts or uploaded documents (all client information must be de-identified);
  • use the Service for any unlawful purpose or in breach of any law, regulation or professional obligation;
  • upload malicious code, interfere with the Service, or attempt to gain unauthorised access to any account, system or data;
  • reverse engineer, copy, resell or commercially exploit the Service without our written permission;
  • misrepresent your identity, registration status, or records, or use the Service to create false or misleading compliance records;
  • use another person's account or share accounts between practitioners.

We may suspend or terminate accounts that breach these Terms.

4. Subscriptions, free trial and billing

  • New accounts start with a one-month free trial. Only one free trial is permitted per person. We may record trial usage history to prevent trial abuse.
  • After the trial, continued access to paid features requires a subscription to the plan you selected (for example, Basic or Advanced), billed monthly or yearly in advance at the prices displayed when you subscribed.
  • Subscriptions renew automatically at the end of each billing period unless you cancel first.
  • You can change your plan or billing frequency, or cancel, at any time from your account. Cancellation stops future billing; your access continues until the end of the period you have already paid for. Except where required by law (including the Australian Consumer Law), payments are non-refundable and we do not provide pro-rata refunds for partial periods.
  • We may change prices or plan features. We will give you reasonable advance notice of price changes, which will apply from your next renewal. If you do not agree, you may cancel before the change takes effect.
  • Discount codes must be applied at the time of subscription, are subject to their stated conditions (for example, a set number of free months), are limited to one redemption per user unless stated otherwise, and cannot be exchanged for cash. We may withdraw or refuse discount codes used fraudulently.
  • If a payment fails, we may retry it and may suspend paid features until payment succeeds.

5. AI features

The Service includes optional AI-assisted drafting features (such as reflection writing and learning goal generation). AI output is generated automatically, may contain errors, and is provided as a drafting aid only. You must review, verify and take professional responsibility for any AI-assisted content before saving, exporting or relying on it. We are not liable for decisions made in reliance on AI-generated content.

6. Your content and data

  • Your CPD records, reflections, goals, practice records and uploaded documents remain yours. You retain all rights in your content.
  • You grant us a limited, non-exclusive licence to store, process and display your content solely to operate the Service for you.
  • You are responsible for the accuracy, legality and appropriateness of the content you enter, and for keeping your own backups of critical records. You may export or delete your records at any time.
  • Hiding content from your portfolio is a display setting only and does not delete the underlying records.
  • We are not a regulator or an archive of record for your registration. You remain responsible for maintaining records to the standard your registration board requires.

7. Our intellectual property

The Service, including its design, text, logo, features and software, is owned by or licensed to us and protected by intellectual property laws. These Terms do not transfer any ownership to you. You may use the Service only as permitted by these Terms.

8. Availability and changes

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features with reasonable notice where practicable. Planned maintenance and third-party outages may affect availability. We are not liable for loss of access due to events outside our reasonable control.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We make no warranty that the Service will meet your requirements, that calculations (including CPD totals, recency of practice totals and parental leave pay estimates) reflect current regulatory rules, or that the Service will be error-free or uninterrupted. Calculators and estimates in the Service are guides only and must be verified against current official sources.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, data, goodwill, registration status or opportunity, arising from or related to your use of (or inability to use) the Service — including reliance on reminders, calculators, AI-generated content, or portfolios generated by the Service.

Where our liability cannot be excluded but can be limited, it is limited, at our option, to re-supplying the Service or paying the cost of re-supplying it. Our total aggregate liability to you in any 12-month period is otherwise capped at the amount you paid us for the Service in that period.

11. Indemnity

You indemnify us against claims, losses and expenses arising from your breach of these Terms, your misuse of the Service, or content you enter or upload (including any client-identifying information entered contrary to these Terms), except to the extent caused by our breach or negligence.

12. Termination

You may close your account at any time. We may suspend or terminate your access if you breach these Terms, for non-payment, or where required for security or legal reasons. On termination, your right to use the Service ends. We recommend exporting your records before closing your account; after closure we may delete your data in accordance with our Privacy Policy.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which forms part of these Terms.

14. Changes to these Terms

We may update these Terms from time to time. The current version will always be available on this page with its revision date. For material changes, we will provide reasonable notice through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service and may cancel your subscription.

15. Governing law

These Terms are governed by the laws of Australia and the state or territory in which CPD Sorted is based. The courts of that jurisdiction have non-exclusive jurisdiction over disputes arising from these Terms.

16. Contact

Questions about these Terms can be sent to us through the contact details provided in the Service.